Privacy Policy
Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: This includes your name, email address, phone number, and postal address, provided when contacting us or using our services.
Health Information: Medical history, current health conditions, treatments, and medications may be collected when using our healthcare services.
Website Usage Information: Non-personal information like IP addresses, browser types, and access times may be collected to enhance your website experience.
2. How We Use Your Information
We use your personal information for the following purposes:
Providing Healthcare Services: To deliver medical care and treatment.
Communication: To contact you regarding appointments, test results, and healthcare-related matters.
Website Improvement: To enhance and customise your website experience.
Legal Obligations: To comply with applicable laws and regulations.
3. Disclosure of Your Information
We may disclose your personal information under the following circumstances:
With Your Consent: We may share your information when you provide explicit consent.
Authorised Healthcare Personnel: Your information may be shared with authorised healthcare personnel involved in your treatment.
Legal Obligations: Information may be disclosed as required by law or to comply with legal processes.
Research and Public Health: Data may be used for research or public health purposes, where it is anonymised and used to advance healthcare knowledge.
4. Data Security
We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, or alteration.
5. Your Rights
You have rights concerning your personal information, including the right to:
Access your personal information.
Correct inaccuracies in your personal information.
Withdraw consent for data processing.
Request the deletion of your personal information, subject to legal requirements.
Request restrictions on how your data is processed.
6. Cookies
We use cookies to enhance your website experience. You can manage your cookie preferences through your browser settings.
7. Changes to this Privacy Policy
We may update this Privacy Policy periodically.